Q) How do I book an appointment?
A) We offer convenient online booking! Simply click HERE to schedule your appointment.
Q) What is your cancellation policy?
A) We kindly ask for at least 48 hours' notice to reschedule your appointment. A 50% non-refundable deposit is required when booking, which can be transferred to your new appointment if rescheduled with sufficient notice. Cancellations or rescheduling with less than 48 hours’ notice will result in the forfeiture of your deposit. For full details, please click HERE.
Q) Do I need a consultation before my first colour appointment?
A) Yes, a consultation is required at least 48 hours before your first colour service. This helps us understand your hair goals, assess its health, and perform a skin and strand test. The consultation must be completed prior to booking your colour appointment.
Q) What products do you use?
A) We exclusively use premium hair care products from brands like Redken, Olaplex, K18, and L'Oréal Professionnel. These brands align with our commitment to delivering high-quality, long-lasting results.
Q) What should I do to prepare for my colour appointment?
A) Please arrive with clean, dry hair free from styling products. We recommend washing your hair 1-2 days before your appointment to help protect your scalp.
Q) How long will my colour appointment take?
A) The duration of your colour appointment depends on the service, as well as factors like hair type, length, and thickness. Typically, colour services range from 3 to 6 hours. During your consultation, we’ll provide an estimated time, but we recommend allowing flexibility in your schedule.
Q) What payment methods do you accept?
A) We accept contactless payments and cash. A 50% non-refundable deposit is required when booking your appointment.
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